Support
Frequently Asked
Questions
Everything you need to know about working with Gixlabs — from services and timelines to pricing and support.
SERVICES
We offer full-spectrum digital services: professional website development, SEO strategy and optimization, conversion-focused landing pages, email marketing automation, paid advertising (Google Ads & Meta Ads), UX/UI design, website performance optimization, CRM integrations, custom plugin development, and digital strategy consulting.
Yes. We build full-featured e-commerce solutions using WooCommerce, with custom product configurations, payment gateway integrations, inventory management, and conversion-optimized checkout flows.
Yes. We develop custom WordPress plugins, advanced custom fields configurations, API integrations, and unique functionality that standard themes or plugins cannot provide. If you need it, we can build it.
Yes. We integrate all major marketing platforms including email marketing tools (Mailchimp, ActiveCampaign), CRMs (HubSpot, Salesforce), analytics platforms, ad pixels, live chat tools, and marketing automation systems.
Absolutely. We integrate leading CRM platforms including HubSpot, Salesforce, Zoho, Pipedrive, and others. This ensures your website forms, lead capture, and customer data flow seamlessly into your sales pipeline.
Yes. We implement marketing automation using platforms like Zapier, Make (Integromat), ActiveCampaign, and native CRM automation. This includes automated lead nurturing sequences, follow-up emails, form-triggered workflows, and more.
WEB DEVELOPMENT
Project timelines depend on complexity. A professional business website typically takes 4–8 weeks from strategy to launch. Larger platforms, e-commerce sites, or custom builds may take 8–16 weeks. We provide a detailed timeline estimate in your project proposal.
Pricing varies based on scope, features, and complexity. Basic business websites start from $1,500 USD. Custom platforms, e-commerce solutions, or feature-rich builds are scoped individually. We provide transparent, detailed proposals before any commitment.
Absolutely. Every website we build includes full on-page SEO optimization: proper heading structure, schema markup, meta tags, optimized URLs, image SEO, Core Web Vitals optimization, and Google Search Console setup. SEO is built into the development process — not added as an afterthought.
Yes. Website redesigns are one of our specialties. We analyze your existing site, identify performance and conversion issues, and redesign it with improved UX, modern design, and stronger SEO architecture while preserving your existing rankings.
Yes. We offer ongoing maintenance packages that include updates, security monitoring, backups, performance checks, and technical support. Having a maintenance partner ensures your website remains fast, secure, and up to date.
We can recommend and set up hosting environments for your project. We work with premium hosting providers optimized for performance and reliability. We can manage the entire hosting setup as part of your project.
SEO & MARKEITNG
Yes. We provide ongoing SEO services including technical audits, content strategy, backlink analysis, competitor research, monthly reporting, and continuous optimization to grow your organic rankings over time.
Yes. We manage Google Ads and Meta Ads campaigns — including strategy, creative direction, audience targeting, bidding optimization, A/B testing, and detailed performance reporting focused on ROI.
WORKING TOGETHER
To begin, we need your business goals, target audience, preferred design direction, any existing brand assets (logo, colors), content if available, and your timeline and budget range. We’ll guide you through everything in the initial discovery call.
We accept PayPal, Binance Pay (cryptocurrency), Bancolombia bank transfer, international wire transfers (SWIFT/SEPA), Nequi, Daviplata, and other digital payment platforms. We work with clients globally and accommodate different payment preferences.
Yes. For most projects, we structure payments in milestones — typically 40% upfront, 40% at design approval, and 20% upon launch. For larger projects, more granular payment phases can be arranged
Absolutely. We work with clients across Latin America, North America, Europe, and beyond. All our communication, documentation, and deliverables are available in English and Spanish. Time zone differences are never a barrier.
Yes. Every project includes a post-launch support period. We offer ongoing maintenance packages, priority technical support, and continuous optimization services to ensure your website keeps performing at its best.
SERVICES
We offer full-spectrum digital services: professional website development, SEO strategy and optimization, conversion-focused landing pages, email marketing automation, paid advertising (Google Ads & Meta Ads), UX/UI design, website performance optimization, CRM integrations, custom plugin development, and digital strategy consulting.
Yes. We build full-featured e-commerce solutions using WooCommerce, with custom product configurations, payment gateway integrations, inventory management, and conversion-optimized checkout flows.
Yes. We develop custom WordPress plugins, advanced custom fields configurations, API integrations, and unique functionality that standard themes or plugins cannot provide. If you need it, we can build it.
Yes. We integrate all major marketing platforms including email marketing tools (Mailchimp, ActiveCampaign), CRMs (HubSpot, Salesforce), analytics platforms, ad pixels, live chat tools, and marketing automation systems.
Absolutely. We integrate leading CRM platforms including HubSpot, Salesforce, Zoho, Pipedrive, and others. This ensures your website forms, lead capture, and customer data flow seamlessly into your sales pipeline.
Yes. We implement marketing automation using platforms like Zapier, Make (Integromat), ActiveCampaign, and native CRM automation. This includes automated lead nurturing sequences, follow-up emails, form-triggered workflows, and more.
WEB DEVELOPMENT
Project timelines depend on complexity. A professional business website typically takes 4–8 weeks from strategy to launch. Larger platforms, e-commerce sites, or custom builds may take 8–16 weeks. We provide a detailed timeline estimate in your project proposal.
Pricing varies based on scope, features, and complexity. Basic business websites start from $1,500 USD. Custom platforms, e-commerce solutions, or feature-rich builds are scoped individually. We provide transparent, detailed proposals before any commitment.
Absolutely. Every website we build includes full on-page SEO optimization: proper heading structure, schema markup, meta tags, optimized URLs, image SEO, Core Web Vitals optimization, and Google Search Console setup. SEO is built into the development process — not added as an afterthought.
Yes. Website redesigns are one of our specialties. We analyze your existing site, identify performance and conversion issues, and redesign it with improved UX, modern design, and stronger SEO architecture while preserving your existing rankings.
Yes. We offer ongoing maintenance packages that include updates, security monitoring, backups, performance checks, and technical support. Having a maintenance partner ensures your website remains fast, secure, and up to date.
We can recommend and set up hosting environments for your project. We work with premium hosting providers optimized for performance and reliability. We can manage the entire hosting setup as part of your project.
SEO & MARKETING
Yes. We provide ongoing SEO services including technical audits, content strategy, backlink analysis, competitor research, monthly reporting, and continuous optimization to grow your organic rankings over time.
Yes. We manage Google Ads and Meta Ads campaigns — including strategy, creative direction, audience targeting, bidding optimization, A/B testing, and detailed performance reporting focused on ROI.
WORKING TOGETHER
To begin, we need your business goals, target audience, preferred design direction, any existing brand assets (logo, colors), content if available, and your timeline and budget range. We’ll guide you through everything in the initial discovery call.
We accept PayPal, Binance Pay (cryptocurrency), Bancolombia bank transfer, international wire transfers (SWIFT/SEPA), Nequi, Daviplata, and other digital payment platforms. We work with clients globally and accommodate different payment preferences.
Yes. For most projects, we structure payments in milestones — typically 40% upfront, 40% at design approval, and 20% upon launch. For larger projects, more granular payment phases can be arranged
Absolutely. We work with clients across Latin America, North America, Europe, and beyond. All our communication, documentation, and deliverables are available in English and Spanish. Time zone differences are never a barrier.
Yes. Every project includes a post-launch support period. We offer ongoing maintenance packages, priority technical support, and continuous optimization services to ensure your website keeps performing at its best.
